Mission

The CIUSSS de la Capitale-Nationale actively contributes to improving the overall health of the population living in its territory. It provides users and their families with local, integrated and accessible health care and social services. With a focus on quality, safety and performance, it delivers care and services in keeping with best practices and innovation and promotes the participation of users, their families and the personnel of the CIUSSS de la Capitale-Nationale.

The CIUSSS de la Capitale-Nationale mobilizes and coordinates local networks to meet the needs of the population it serves.

Affiliated with Université Laval and in cooperation with other educational institutions, it delivers quality instruction, shares knowledge and develops leading-edge practices. It also promotes the exchange and dissemination of scientific and clinical knowledge in order to help enhance the quality of the care and services offered.

Vision

The vision of the CIUSSS de la Capitale-Nationale is to “Be a leader recognized for the excellence and accessibility of its care and services, an institution in which the public and our partners trust and a university centre that inspires its personnel, doctors and researchers.”

Values

To fulfil its mission, the CIUSSS de la Capitale-Nationale has adopted values that serve to guide the actions of our personnel and partners. Here are these values:

• Compassion

Compassion involves demonstrating care and empathy in all our interactions with others.

• Respect

Respect involves recognizing the capacity of all individuals, acknowledging their intrinsic value and treating them with dignity.

• Collaboration

Collaboration is demonstrated by our personnel’s commitment to work in teams and to integrate users and their families, along with our partners from the community, as full members of those teams, all working towards a common goal.

• Accountability

Accountability involves rigorous management and responsibility in fulfilling our institutional mission while maintaining a constant focus on the experience and needs of users and their families.

• Innovation

Innovation entails a proactive attitude toward change and an ability to seize opportunities, while demonstrating creativity, audacity and courage.