Welcome to Jeffery Hale - Saint Brigid's
Jeffery Hale – Saint Brigid’s is a public institution that has been providing a wide range of healthcare services, in French and in English, to local residents for more than 150 years.
Jeffery Hale – Saint Brigid’s is the designated institution for the Capitale-Nationale region.
As such, it is recognized under Section 29.1 of the Charter of the French language and is required to make all its health and social services available to English speakers, in English. As a designated institution, it plays a key role in initiatives to ensure that the care and services provided to English speakers are accessible and appropriate, in conjunction with the services of other institutions in the region. Jeffery Hale – Saint Brigid’s promotes the use of English in spoken and written communications and in signage, for the benefit of the English-speaking community and the users of the Capitale-Nationale region’s health and social services network.
On April 1, 2015, Jeffery Hale – Saint Brigid’s was grouped with the Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale (CIUSSS). The institution was not amalgamated with others under the Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies. As a grouped institution, Jeffery Hale – Saint Brigid’s is run by the board of directors of CIUSSS de la Capitale-Nationale and is part of its organizational structure. The work of the institution, however, is conducted in accordance with its licence.
The Capitale-Nationale region has chosen a service organization model that recognizes Jeffery Hale – Saint Brigid’s role of providing health and social services to English speakers. Jeffery Hale – Saint Brigid’s works closely with all local institutions to ensure that the services available to English speakers are accessible, continuous, and appropriate.
Jeffery Hale – Saint Brigid’s also relies on the English-speaking community’s active participation in providing services to its members. Cooperation and partnership arrangements make it possible for community organizations and volunteers to meaningfully contribute to Jeffery Hale – Saint Brigid’s English-language service offer.
Jeffery Hale – Saint Brigid’s is recognized as a leading institution in the Capitale-Nationale region for minority language services. It is also a major asset to the predominantly French-speaking region of the Capitale-Nationale.
Advisory and support role within CIUSSS de la Capitale-Nationale
Jeffery Hale – Saint Brigid’s advises and supports CIUSSS de la Capitale-Nationale authorities in the continuous improvement of English-language services:
- Service planning, organization, delivery, and assessment
- Development of policies on language accessibility
- Formal evaluation of staff language skills
- Worker and manager training and awareness
- Partnerships with education institutions (placement of bilingual trainees, promotion of careers in health care, language training)
- Consultation with the English-speaking population
Jeffery Hale – Saint Brigid’s also supports CIUSSS de la Capitale-Nationale authorities in the continuous improvement of services for all the other language minority communities in the region:
- Planning, organization, delivery, assessment, and continuous improvement of language assistance services
- Worker and manager training and awareness
- Partnerships with education institutions (placement of bilingual trainees, promotion of careers in health care, language training and formal evaluation of staff language skills)
- Consultation with language minority communities in the region and identification of their needs