Support from a nurse at all times
Info-Santé is a confidential telephone consultation service.
Dialing 811 allows you to quickly reach a nurse in the event of a health problem. The service is offered 24 hours a day, 7 days a week. You can call for yourself or for a loved one.
Info-Santé 811 nurses can give advice, answer questions about your health and direct you to an appropriate resource if necessary.
Here are some examples of situations when it is appropriate to call Info-Santé 811:
- You have been suffering from the flu that has lasted for several days and you are wondering if you should see a doctor.
- Your child wakes up with a high fever and you wonder if you should take him to the emergency room.
- You want to know how to treat the itch and swelling caused by a bug bite.
- You have questions about the resources offered in your region.
Calling Info-Santé 811 can prevent you from going unnecessarily to the clinic or emergency room. However, in the event of a serious health problem, it is important to call 911 or go to the emergency room.